At Onward Care, we firmly believe in the power of choice and control when it comes to the support you receive. Our mission is to empower you to lead life on your terms. Our unique approach, "The Client Mapping Process" ensures that you are at the center of every decision.
Here’s how it works:
Open the door to exceptional care with a 30-minute online Discovery Session. During this session, you have the opportunity to share your preferences and needs. It's the first step in setting the stage for a tailor-made approach that perfectly aligns with you.
In a comprehensive 2-hour meeting, we meticulously create your customised Care Plan. This plan is designed exclusively to meet your goals and expectations, ensuring that every detail is considered.
Our rigorous recruitment process commences, ensuring that the ideal support worker matches your needs, personality, and care requirements. This can take up to 21 days. We take great care in selecting the right fit for you.
Next, you have the opportunity to meet potential support workers in a 30-minute Google Meet session. This crucial step gives you the autonomy to choose the right fit for your comfort and specific needs. It's all about ensuring a perfect match.
Once you've chosen your support worker, they seamlessly transition into their role. They follow the schedule you both agreed upon, allowing you to transition into a life made easier with reliable care.
After 8 weeks, we hold a dedicated check-in meeting to ensure everything is going smoothly. We're here to make any necessary adjustments to your plan, ensuring that you continue to receive the support you need.
Life evolves, and so do your care needs. Through regular 6-month checks, we ensure that your support worker adapts alongside you. It's all part of our commitment to your ongoing well-being.
At Onward Care, your journey is our journey. We are dedicated to ensuring that your path to quality care is smooth, empowering, and filled with choices that enhance your control over your life.
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We can help you to find reliable and competent support for your NDIS participant of any age.
Get your FREE sample copy of a care plan created for
participants during our 2-hour consultation meeting.